Refund Policy
Return & Refund Policy
We want you to love your Diavlia jewelry. If you are not completely satisfied, we accept returns within 30 days of delivery for a full refund.
Conditions
- Items must be unworn and in original condition
- Items must be returned in their original Diavlia packaging
- Custom or engraved pieces are final sale
How to Return
- Contact us at support@diavlia.com with your order number
- We will provide a prepaid return shipping label
- Package your item securely in its original box
- Drop off the package at the designated carrier
Refund Processing
Refunds are processed within 5-7 business days after we receive and inspect your return.
Exchanges
Contact us at support@diavlia.com to initiate an exchange.
Damaged Items
Contact us immediately for a replacement or full refund at no cost.