Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Diavlia (Umbolement LLC, 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, USA) collects, uses, and shares information about you when you visit, use, or make a purchase from diavlia.com. By using our website, you consent to the practices described below.

1. Information we collect

We collect information you provide directly (name, shipping address, email, phone, payment details at checkout) and information collected automatically when you browse (IP address, device type, browser, referring URL, pages viewed, session timestamps). Payment card information is transmitted directly to our payment processors (Shopify Payments, PayPal, Shop Pay, Apple Pay) and is not stored on our servers.

2. How we use your information

We use the information we collect to (a) process and fulfill your orders, (b) send transactional communications (order confirmations, shipping notifications, returns), (c) respond to customer-service inquiries, (d) prevent fraud and protect our service, (e) improve our website and product offerings, and (f) send marketing emails only if you opt in. You can unsubscribe from marketing at any time using the link at the bottom of every promotional email.

3. Sharing of information

We share information with service providers that help us operate the store, including Shopify (e-commerce platform), shipping carriers (USPS, UPS, FedEx), payment processors, Google Analytics (traffic measurement), and Meta/TikTok pixels (advertising attribution). We do not sell your personal information. We may disclose information if required by law, subpoena, or to protect our rights and customers.

4. Cookies

We use cookies and similar technologies to keep your cart, remember wishlist items, measure traffic, and attribute advertising. You can block cookies in your browser settings; some features (such as the shopping cart) will not work without them.

5. Your rights

Depending on where you live, you may have the right to (a) access the personal information we hold about you, (b) correct inaccurate information, (c) request deletion, (d) opt out of targeted advertising, and (e) opt out of the sale or sharing of personal information. California residents have additional rights under the CCPA. To exercise any of these rights, email info@diavlia.com with the subject line “Privacy Request”. We will verify your identity and respond within 45 days.

6. Data retention

We retain order and customer-service records for seven years to meet tax and legal obligations. Marketing-list data is retained until you unsubscribe. Cart and session data is retained for 30 days.

7. Children

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

8. International visitors

Our servers and operations are located in the United States. If you access our site from outside the US, your information will be transferred to and processed in the US. By using the site you consent to this transfer.

9. Changes to this policy

We may update this policy from time to time. Material changes will be highlighted at the top of this page with a new “Last updated” date.

10. Contact

Privacy questions or requests: info@diavlia.com
Umbolement LLC, 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, USA